Training
We create safe yet challenging training environments where participants will be part of an energetic, engaging session facilitated by one of our expert team.
We pride ourselves on, as a small company, being able to respond directly to our clients needs. This means we can use our experience and knowledge to design bespoke training sessions that suit your requirements. We also, however have an extensive library of training sessions ready to go. Please Contact Us to view our library of sessions that you might wish to select – or use them as inspiration to put together a blend of sessions to provide your team with what they need.
Our Training Offer
Courageous Conversations
Session Aims;
- Enhance confidence when approaching a difficult conversation
- Unpicking what challenges are faced during a difficult conversation
- Discover great strategies to prepare and deliver a successful conversation with colleagues and customers.
Communication with influence
Session Aims;
- Learn the impact of body language and the voice and how to use them most effectively
- Discuss our shadow cast and take control of our impact
- Explore assertive behaviour and the differences to aggressive and passive behaviour
- Develop and practise different strategies in different situations.
Being an awesome teammate
Session Aims;
- Identify and discuss the benefits of teamwork
- Discuss the barriers to effective teamwork and discuss how to overcome them
- Explore the key skills of a team player
- Understand team roles and the importance of communication
Gold Standard Customer Service Programme
This programme is delivered over 4 half day sessions
Session Aims;
- To understand our personal impact and how it affects customer service
- To understand how a successful team works together
- To explore the FISH principles and identify how they can change a work environment for the better
- To design a Gold Standard for the team
- Understand how to prioritise more effectively
- Explore strategies to prevent you reaching ‘overload’
- Understand how to mage distractions and interruptions
- Explore the challenges of the modern world and its impact on our attention span.
- Discuss what stops us from delegating most effectively
- Plan to successfully delegate a task
- Explore how we should set up colleagues ‘for success’ rather than failure
- Review levels of control and what effect they have on our delegation
- Explore the meaning of resilience and how it affects us
- Understand dimensions of resilience and identify development areas
- Explore the link between resilience, well being and work life balance
- Identify key skills and strategies to achieving balance
Leading and building teams
Session Aims;
- Learning from successful world leaders, participants will identify key leadership characteristics they want to replicate.
- Working in groups they will learn how to be flexible in their leadership style dependent upon the team’s needs
- Discuss team dynamics and challenges to leadership of people
High impact leadership
Session Aims;
- Recognising our ‘why’
- Identifying values led leadership and connecting who we are with what we do
- Consider leadership theories and how they translate into reality
- Identify a vision for the future self and plan steps to move forward
Leading sticky change
Session Aims;
- explore how we can expect staff to respond to change over time,
- how to flex our leadership styles to best manage their response.
- Some useful tools will support participants to plan change most effectively
- review and learn from change they have led previously
Managing conflict
Session Aims;
- Understand what causes conflict and recognise own triggers for conflict
- Explore different conflict management strategies
- Consider areas for development when managing conflict and identify actions
Motivation & Morale
Session Aims;
- Explore the difference between intrinsic and extrinsic motivators
- Review what motivates us and the impact it has
- Explore the FISH! Principles and how they can be used in the workplace
- Plan commitment to action to bring the principles to life
Facilitation skills
Session Aims;
- Understand the difference between training, presenting, and facilitating
- Recognise and demonstrate the key skills to facilitation
- Demonstrate the design of a facilitated session through simulation
Train the trainer
Session Aims;
- Understand learning styles and how they affect the learner
- Identify and demonstrate the key skills to training
- Deliver a designed training session to peers
Presentation skills
Session Aims;
- Understand key principles to an effective presentation
- Identify and demonstrate the key skills to presenting with impact
- Deliver, respond to feedback and make improvements on a presentation
- Understand the differences with virtual delivery
- Understand the basics of Zoom & MS teams for delivery
Feedback to drive performance
Session Aims;
- Identify challenges to delivering feedback
- Recognise the need to be flexible whilst delivering feedback whilst being clear
- Discuss and practise feedback strategies through skills practise
An introduction to coaching
Session Aims;
- Explore the difference between coaching, mentoring and counselling and recognise the benefits to each
- Identify key skills to coaching
Identify appropriate coaching questions and practise using through skills practise
We run several well-established open programmes across the UK that anyone can join, dates set in May each year. You will find current programmes available on our Eventbrite page http://RWCC.eventbrite.com
Coaching for Leaders Programme
Core Leadership Programme
Gold Standard Programme
Virtual Learning Scheme
Work completed: Team Away Day
Rebecca proved to be an excellent trainer. She made good use of her knowledge and skills in order to motivate our leadership team to think deeply about their roles within the team. The training will enable us to become even more effective in delivering high levels of performance.
Natalie Osmond, A&E Sister for AAOT, Salford Royal NHS trust
Work completed: SLT coaching
Coaching with Rebecca this year has had a significant impact on the way I work as a school leader. The outcome has been that I feel calmer in difficult situations, I am more reflective, I view things more objectively and listen more…. all work in progress of course! The benefit of coaching on staff in schools could be huge and part of a strategy that I am very keen to move forward with- thank you Rebecca!
Russell Plester, Headteacher, Finham 2 Secondary School
Work completed: Core Leadership Programme delegate
Rebecca is a passionate coach who has a vast knowledge of leadership. She genuinely loves developing people and organisation’s! I enrolled on her ‘Core Leadership’ course In September and was immediately hooked by the energy, depth, and variety of the sessions. As a new leader the different modules immediately impacted on my practice – thank you Rebecca.
Sam Scadeng, Apple distinguished educator, ATLP
Work completed: Governing body training session
Rebecca’s clear and structured approach to self-evaluation really helped to focus my governing body. As the newly elected Chair I was keen to bring about a number of changes that reflected my own ethos whilst embracing that of other members. Rebecca facilitated that perfectly!
Ian Micheal-Willis, Pastoral Support Manager & Chair of Governors
Work completed: Leadership coaching, Leadership training, Coach training, Staff training, Leadership Away Day
Rebecca is a commercially focused professional with a key attention to detail and desire to achieve results. The coaching Rebecca carried out with several groups within the business was effective, intuitive and worth every penny. I highly recommend Rebecca as an individual for all coaching and training needs within a business
Ruby Kundi, Headteacher, Highfield Primary School
Work Completed: Leadership Coaching, Staff Training, Whole Staff Team Building Day
God shined his face on our team building day; the day was warm and bright. Rebecca Wray had the perfect backdrop to deliver and she did. An on-going conversation in the proceeding weeks had ensured that the tone, the activities and most importantly the message had been immaculately planned for. Rebecca and her associate Lisa’s passion for their job was evident as they facilitated the day, making it special for all. Thank you on the behalf of Heathfield Primary School and we look forward to working with you in the future.
Nigel Oram, Head of School, Heathfield Primary School
Work completed: Leadership Coaching, Staff Coaching, Leadership Training workshops, Staff Training, Leadership Away Days
Rebecca has worked with leaders at all levels in our school and the impact has been phenomenal. Using a vast toolbox of coaching strategies, she has developed our leaders’ awareness of themselves and their impact on others. She has also helped them to develop their own coaching style to impact directly on staff and pupils in school. She is truly excellent!
Helen Hastilow, Deputy Headteacher, Mere Green Primary
Work completed: Staff coaching
Rebecca is a commercially focused professional with a key attention to detail and desire to achieve results. The coaching Rebecca carried out with several groups within the business was effective, intuitive and worth every penny. I highly recommend Rebecca as an individual for all coaching and training needs within a business.
Hannah Drinkwater, Operations Manager, John Stuart Motors
I was lucky enough to spend seven sessions with Rebecca who was tasked with creating and delivering a leadership course for a franchise group of cash converters. During the course not only did we all take away knowledge, information and tips on how to develop further, but Rebecca built confidence and really took the time to get to know everyone of us. Highly recommended!
Beth Woodhouse, DGA. Assoc CIPD. BA Hons. Cert GA. CMgr MCMI
Work Completed : Virtual Learning Scheme
I have to say I really enjoyed these and I feel they helped me immensely through a difficult time during lockdown, working from home and not being 100% well with having to cope with an increased and very different workload. I enjoyed the live sessions, but the recorded sessions were better for me as I could set aside time when I could give them my full attention. I deliberately chose to watch them when I had a difficult or stressful day and I found just watching them calmed me – I think you both have a lovely calm aura about yourselves. Well done and I hope to see more soon!
Anna, Office manager
Work completed: Team Away Day
Rebecca delivered an excellent away day for our multi-disciplinary team. The day was well thought out, with a good mix of fun, and theory. Everyone took some learning away and we all felt it was a good use of our time. I would highly recommend Rebecca for her expertise and professionalism – we can’t wait to have her back! Rebecca is brilliant; enthusiastic / keen / motivated / focussed on individuals’ and team aims. Sessions made very enjoyable and fun yet focussed on work aims. I think all places of work should do these sessions!
Suzanne McDonald, Health Partnership Manager, Salford Royal NHS Foundation Trust
We have been working with Rebecca for a number of years to enhance the Leadership skills within our retail senior management team. She has played a key role in developing the team dynamics to a less directional more facilitative & empowered leadership style. Rebecca has helped us break down barriers, take on the challenges which has generated positive energy within the team.
She puts in tremendous effort into every workshop & ensures that it is perfectly tailored to our needs. The team fully trust & respect her knowledge & guidance & we are all extremely grateful for her support.
Sharron Lamb, Retail Director, Peacocks
Work completed: Coaching, training & facilitation across Trust
I cannot recommend Rebecca more highly. She is an integral part of our ‘grow your own’ ethos and she has impacted upon 100s of colleagues across our family of schools. She has added significant value to the organisation through the professional services that she offers which are personalised and tailored to everyone’s needs. One to one, small group or larger teams of staff: Rebecca excels in all contexts. Thank you, Rebecca, for all you have done, and I look forward to working with you again.
Richard Gill, CEO, ATLP
Work completed: Team away days
Both the management and team sessions we had with Rebecca brought out some extremely useful insights. She’s passionate about leadership and team productivity which really showed throughout the session. The sessions were interactive and kept everyone engaged throughout both sessions. I would recommend Rebecca to anyone in a similar position where fast growth can affect productivity, neither are necessarily negative but these sessions really helped us to learn what our strengths are and how best we can effectively communication with others. The session was tailored to our needs as a team which really showed.
Coral McFarlane, Marketing Manager, The Growth Company
Rebecca has worked with key members of my team as part of her structured leadership programmes as well as individual coaching. The impact of the programme on individuals has been excellent. They are able to talk more articulately about how they manage change, articulate their vision and how they take people with them on their journey of improvement. The individual coaching has provided a safe space for people to reflect on their work, their relationships at work and to achieve their individual goals.
I would highly recommend Rebecca to any organisation wishing to empower and equip their teams with the tools to navigate change and improvement as well as learn more about themselves and how they lead others.
Simon Smith, CFOO, Arthur Terry Learning Partnership
“Incredibly inspired” that’s the way I felt after spending a day focusing on strategic thinking with Rebecca! It’s sometimes easy to overstate the impact of learning and development sessions however, I found Rebecca’s style of coaching constructively challenging, thought provoking, and deeply inspiring. The background research and investment by Rebecca to gain an understanding that would fundamentally support the delivery of training was fantastic helping to translate theory into practice with ease through a grounding of industry-specific insight. Rebecca’s naturally supportive nature helped to create a safe space where ideas and creativity could flow openly. I would highly recommend Rebecca Wray Coaching Consultancy if you want to drive impact for your business. Thank you Rebecca!
Lee Ainsworth, Director of Strategy, The Advantage Travel Partnership
Rebecca has been highly instrumental in my development which enabled me to actually stand up and speak publicly which previously i would never have done! I can definitely recommend Rebecca to assist in effective management skills and building confidence in presentations.
Nickie Antley – Slater, Tax Manager, Leavitt Walmsley Associates Ltd
Work completed: Leadership Team Away Day
Rebecca has organised our staff into coaching groups. She is very able to understand how we need coaching to work in our school. I can already see the benefits of the training and look forward to having all of my staff following the GROW model of coaching
Darren King, Assistant Head, Westminster Primary School
Barcham Trees have had the pleasure of working with Rebecca Wray and her team for the past few years, utilizing their leadership coaching services across all levels of management within our business. The results have been nothing short of excellent.
Rebecca’s coaching has significantly enhanced our leadership capabilities, fostering a culture of growth, collaboration and innovation. Her tailored approach to each individual’s development needs has empowered our managers to lead with confidence and clarity. The positive impact on our team’s performance and morale is evident, and we have seen substantial improvements in productivity and employee engagement. Rebecca’s expertise, professionalism, and dedication to our success have made her an invaluable partner. We highly recommend Rebecca Wray Leadership Coaching to any organization seeking to elevate their leadership and achieve outstanding results.
Paul Thurman-Carvey, Retail Director, Barcham Trees PLC
Work completed: Virtual Learning Scheme
Wow! I loved the sleep & relax webinar! Is all I am going to say. Just finished watching it, totally what I needed right now and I have already ordered the book. Already trying to do lots of it but excellent advice and good to know I am aiming for the right direction!
Emma, Assistant Headteacher
I have recently attended a leadership programme this was developed by Rebecca to enhance leadership skills & enable cross team working. Rebecca’s ability to engage the participants and encourage them to share their thoughts is fantastic. She creates a safe space for open dialogue, which fosters trust. Rebecca articulates complex ideas in a way that’s easy to understand, making the material accessible to everyone regardless of their experience level. The way Rebecca used interactive activities and real-world examples to illustrate concepts makes the learning experience more relatable and enjoyable. The group exercises were valuable and Rebecca rotated groups so that different people can interact and learn from each other’s perspectives. The sessions I attended have definitely helped me think more strategically about my leadership style and decision-making. I feel more empowered to lead my team with confidence. I would definitely recommend Rebecca.
Gemma Lane, Paydens Pharmacy Group
Work Completed: Leadership Coaching
I enjoyed my coaching with Rebecca so much, it took me on an incredible journey. When I started I was at a low ebb professionally but I wasn’t too sure what the problem was. The coaching helped me to talk everything through and identify things about myself and how I work which I never knew. Rebecca helped me to identify a specific goal which would allow me to develop myself as a leader that I could work on. I was able to achieve this goal for myself and find solutions from within. My confidence grew so much throughout the process and I developed skills in lots of areas which I can draw on in a range of different situations such as communication, time management, organisation and emotional resilience. I can honestly say that coaching has changed the way I think, the way I work and has allowed me to believe in myself and how much I am capable of. I am now inspired to support others on their coaching journey and to enable them to develop as leaders as Rebecca has helped me to do
Rachel Hayes, Reception Leader, Mere Green Primary School
